Delex

Delex is an Armenia-based law firm specializing exclusively in debt collection. Its collection practice developed within Concern-Dialog and began operating under the Delex brand in 2020, building on more than a decade of experience handling overdue debts for businesses and organizations.

The firm serves clients including banks, financial institutions, public-service providers, telecommunications companies, retailers, suppliers, and small and medium-sized businesses. Its work covers both high-volume portfolios of similar debts and smaller groups of accounts, supported by technology designed to organize cases and monitor progress and deadlines.

Delex combines out-of-court collection and negotiated repayment arrangements with court proceedings, arbitration, and enforcement measures where appropriate. Its teams tailor the steps to the circumstances of each debt, track settlement commitments, and report on case progress, with the aim of recovering amounts owed efficiently.