Terms of Service

Effective as of December, 1 2020

These Terms of Service (Terms) govern the relationships between you and Lawzana Limited regarding your use of Lawzana application, located at https://lawzana.com and any other services available through this website.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE Lawzana APPLICATION. BY USING THE Lawzana APPLICATION, YOU AGREE TO COMPLY WITH THESE TERMS OF SERVICE AND ACKNOWLEDGE THAT YOU ARE ENTERING INTO A BINDING CONTRACT WITH Lawzana Limited, A COMPANY REGISTERED UNDER THE LAWS OF HONG KONG, WITH ITS PRINCIPAL PLACE OF BUSINESS AT Unit B, 3/F, Kai Wan House 146, Tung Choi Street Mongkok, Kowloon, Hong Kong. IF YOU DISAGREE WITH THESE TERMS OR ARE UNABLE TO COMPLY WITH THEM, PLEASE DO NOT USE Lawzana. WE RESERVE THE RIGHT TO MODIFY THESE TERMS AT ANY TIME, AND WE WILL NOTIFY YOU OF ANY SUCH CHANGES.

BY REGISTERING FOR, ACCESSING, BROWSING, UPLOADING TO OR USING Lawzana OR OUR WEBSITE YOU AGREE THAT YOU HAVE READ,WILL COMPLY WITH AND WILL BE FULLY BOUND BY, THIS TERMS OF SERVICE AS WELL AS OUR PRIVACY POLICY INCORPORATED HEREIN BY THE LINK. PLEASE NOTE THAT THIS WEBSITE IS NOT INTENDED TO BE USED BY PERSONS WHO ARE UNDER LEGAL AGE. IF YOU ARE NOT 18 YEARS OLD PLEASE CEASE USING THIS WEBSITE.

  1. Definitions

1.1. Website – the website operated by Lawzana Limited available at https://lawzana.com.

1.2. User/you – any person using Lawzana or accessing the Website.

1.3. We/us/our – means Lawzana Limited.

1.4. Setup Legal profile – Add the information of a law firm in our website.

1.5. Lead – means an item listed on your marketplace account web page, that can be synchronised through Lawzana.

  1. General

2.1. Lawzana is a web application that connects customers requiring legal services with law firms.

2.2. Before using Lawzana, you have to create a personal account as a client or a Law firm Account. 

2.3. The account may also be created through third-party services as part of the Website functionality. You may link the account with third-party services (including but not limited to Facebook or Google), by allowing and granting us the right to access your third-party account pursuant to applicable third party terms and policies. By granting us access through third-party services, you accept and understand that we shall be entitled to access and store certain information regarding you (more information in our Privacy Policy).

2.4. Lawzana synchronizes the information of your law firm either from your web either provided personally for a person in charge of managing the firm profile. 

  1. Acceptable Use

3.1. Any user who registering account with Lawzana shall: (1) comply with these Terms of Service while using Website and Lawzana; (2) immediately inform us on any illegal or unauthorized activity or a security breach (including any loss, theft, or unauthorized disclosure or use of a username, password); (3) be responsible for all activities that occur under such user’s account; (4) provide information which is accurate, relevant and up-to-date; (5) provide all equipment, software, and information necessary to use Lawzana; (6) be solely responsible for any fees, including Internet connection, incurred while using Lawzana.

3.2. Any user shall not: (1) upload to Lawzana any content or file that contains or redirects to a virus, worm, Trojan horse, or other harmful technology or component that unlawfully accesses or downloads content or information stored within the Service or on the hardware of Lawzana Limited, our affiliates, or any third party; (2) decompile, interfere with, hack, reverse engineer, disassemble, modify, copy, or disrupt the functionality, integrity, features, or performance of the Lawzana; (3) access the Lawzana with intent and/or in order to create a comparable or similar application or software or copy any features, graphics, ideas, images, videos, intellectual property or functions of the Lawzana; (4) create accounts by any means other than Website interface (scraping, creating accounts in bulk); upload to Lawzana any content or file that infringe upon any patent, copyright, trademark, or any other proprietary or intellectual rights of any other party.

3.3. We retain the right to suspend or cancel the account of any user, accused of breaching of rules as mentioned in this Terms of Service. In such circumstances, we reserve the right to cancel the user account without a refund.

  1. Subscription

4.1. Each prepaid subscription plan includes the available number of Leads specified and is due monthly starting from the day of processing of the first fee payment. Unless otherwise specified on the subscription plans description, the subscription renews automatically at the end of the billing term with automatic charging to your account. If you would like to discontinue automatic renewal, you have to turn off automatic billing or cancel the subscription.

4.2. All fees are in United Estates Dollars (USD), excluding VAT. VAT and other applicable taxes will be applied during the purchase. Please note that you are solely responsible for paying own taxes applicable to your use of Lawzana and other services available through website.

4.3. We reserve the right to change our pricing at any time. Any changes to the pricing are not retrospective and shall not apply to the purchases made.

4.4. You may change your subscription plan at any time. When you purchase a subscription plan with an enhanced number of Leads, the change shall be immediate. If you change your subscription to a subscription plan with fewer leads the change becomes effective at the beginning of the next billing term.

4.5. You may cancel the subscription plan at any time. However, if you are not a consumer (i.e., a natural person who is acting for purposes which are outside his/her trade, business, craft or profession) we do not offer any refund for the subscription fees in case you want to cancel your plan. If you are a consumer, you have the right to withdraw 14 days without giving any reason with reimbursement of all payments received. The withdrawal period will expire after 14 days from the purchase made. To exercise the right of withdrawal, you must inform us of your decision to withdraw from the sale contract by an unequivocal statement (e.g., a letter sent by post or email). 

  1. Law Firm Profile Creation and Management

5.1. Profile Initiation by Lawzana: Lawzana may proactively create profiles for law firms based on publicly available information to facilitate a comprehensive directory. Law firms will be notified via email and given the option to claim their profile or request its removal.

5.2. Claiming a Profile: Upon receiving an invitation, law firms may claim their profile by following the instructions provided in the notification. Claiming a profile allows the firm to access and manage the information presented on Lawzana, including updating details and responding to inquiries.

5.3. Profile Accuracy and Updates: Law firms are responsible for ensuring the accuracy and completeness of their profile information upon claiming and at all times thereafter. Lawzana relies on the law firms to update their information to keep the directory accurate and up-to-date.

5.4. Unclaimed Profiles: If a law firm does not respond to the invitation to claim their profile within a specified period, Lawzana will maintain the basic profile with the information initially gathered. Such profiles will be clearly marked as unclaimed on the platform.

5.5. Profile Removal Requests: Law firms may request the deletion of their profile from the Lawzana directory at any time. Upon such request, Lawzana will remove the profile and any associated data in accordance with our data retention policies and applicable legal requirements.

5.6. No Endorsement: Creation of a profile by Lawzana does not constitute an endorsement or verification of the law firm, nor does it imply a partnership or any special relationship between Lawzana and the law firm.

  1. Additional Services

6.1. The following additional services can be performed by Lawzana to ensure a seamless and effective multichannel sales process:

6.1.1. Law firm Accounts Management;

6.1.2. Content Management;

6.1.3. Listing Optimization;

6.2. Upon requesting additional services we shall provide you with pricing, list of information required and approximate terms of performance.

6.3. Upon purchasing of additional services you shall, at no cost to us, provide safe and timely access to your account, information, tools (including licenses) or materials that we may reasonably require to perform additional services. We shall not be liable for any delay or defect resulting from your acts or omissions.

6.4. If additional services are provided with defects, we shall correct any such defects upon notification from you.

  1. Payments

7.1. All payments you made are handled by Stripe, operated by Stripe Payments Europe, Ltd having a place of business at 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (https://stripe.com). Stripe may collect payment information from you, which will allow it to make the payments requested by you. Please note that we neither store nor process your credit card information. Stripe handles all the steps in the payment process on its website, including data collection and data processing.

7.2. Your account will be automatically charged 24 hours prior to the end of the current subscription term. If you wish to turn off further subscription auto-renewal, you should do it at least 24 hours before the end of the current period.

7.3. The subscription fee is paid in exchange for access to Lawzana features according to the subscription plan chosen.

7.4. The paid subscription fee is not refundable unless otherwise specified by this Terms.

7.5. When the subscription period ends and the subscription fee is not paid due to the fund’s insufficiency your subscription shall be suspended.

7.6. All services outside subscriptions are prepaid and chargeable beyond the price of the subscription. The Setup fee is Free.

7.7. You acknowledge that we are entitled to adjust fees at any time without prior notice. All pricing changes shall not be retrospective.

  1. Availability of the Services

8.1. We may, at our own discretion, limit the number of services available through the Website or refuse to provide the services without giving a reason. We may especially refuse to accept your order if: (1) the billing information you provided is incorrect or invalid, or we are otherwise unable to process the payment; (2) we suspect that order is fraudulent, or placed due to fraudulent activity; (3) your order is placed pursuant to a previous credit card dispute.

  1. Dispute Resolution Between Users and Law Firms

9.1 Communication Assistance: Lawzana provides communication assistance to help facilitate dialogue between users and law firms listed on our platform in the event of a dispute. This assistance is available at our discretion and is intended to aid in reaching an amicable resolution by providing a channel for open communication. Both parties must agree to participate in this process. Please note that Lawzana’s role is limited to facilitating communication and we do not serve as a mediator or arbitrator. We do not guarantee the outcome of any discussions, negotiations, or resolutions reached as a result of this assistance. Details on how to request communication assistance will be provided upon reporting a dispute.

9.2 No Guarantee of Outcome: Lawzana serves as a platform to connect users with law firms. While we strive to list reputable firms, we do not guarantee the quality of services provided by any law firm nor the outcome of any legal proceedings. Users are responsible for selecting the appropriate law firm and should conduct their own due diligence.

9.3 Reporting and Review Process: Users may report issues or dissatisfaction with a law firm by contacting us through the provided contact methods on our platform. Upon receiving a complaint, Lawzana will initiate a review process, which includes gathering information from both parties and may take up to 30 days. The outcome of the review process could range from warning the law firm to removal from our platform, depending on the severity of the breach.

  1. Limitation of Liability

10.1 Service Limitations: Lawzana is not responsible for the actions, omissions, or the quality of services provided by law firms listed on the platform. Our role is limited to facilitating connections between users and law firms.

10.2 Cap on Liability: The total liability of Lawzana for any claims arising from the use of our service, whether in contract, tort, or otherwise, will be limited to the amount the user has paid to Lawzana for the service from which the claim arises within the 12 months preceding the claim.

  1. User Conduct and Responsibilities

11.1 Due Diligence: Users are encouraged to conduct their own research and due diligence before engaging a law firm, including reviewing the firm's history, credentials, and reviews from other clients.

11.2 Accurate Information: Users must provide accurate and truthful information when submitting complaints or reviews. Submitting false or misleading information may lead to account termination and legal action.

  1. Amendments to Terms

12.1 Notification of Changes: Lawzana reserves the right to modify these Terms at any time. Users are advised to review the Terms periodically for any changes. Changes will be effective as of the date they are posted on our website unless we specify a later date. We will make an effort to notify users of significant changes through an email or a prominent notice on our website, but it is the user's responsibility to check the Terms regularly for updates.

12.2 Acceptance of Changes: Continued use of the Lawzana platform after any changes to these Terms have been made will constitute acceptance of those changes.

  1. Governing Law and Jurisdiction

13.1 Governing Law: These Terms are governed by the laws of Hong Kong, without regard to its conflict of law principles.

13.2 Jurisdiction: Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

  1. Third-Party Service Access

14.1. For the purpose of provision of services, Lawzana shall receive access to your third party accounts, to which you shall provide credentials during setup. Due to this, you grant us a limited, non-exclusive, non-transferable, non-sublicensable worldwide royalty fee license to access and use your third party account, content and information on your items listings, orders, deliveries and refunds available through such third party service solely for the purpose of fulfillment of these Terms.

  1. Intellectual Property Right

15.1. All rights, copyrights, patents, trade secrets, trade dress, know-how, technical information, inventions, discoveries, improvements, ideas, concepts, discoveries, texts, images and other proprietary rights, and any derivative works thereof (including improvements) embodied in the Lawzana belong solely and exclusively to us.

15.2. “Lawzana” is our trademark and may not be used, copied, or imitated, in whole or in part, without our express prior written approval. Nothing in these Terms grant you right to use our trademarks.

15.3. Subject to your compliance with these Terms and upon registering with Lawzana, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Lawzana, its features, and service according to your subscription plan.

15.4. For the purpose of fulfillment of our obligations described herein, you hereby grant us worldwide non-exclusive, non-perpetual, non-transferable, non-sublicensable royalty free license to use and process the content of your accounts synchronized through Lawzana.

  1. Representations and Warranties

16.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Lawzana APPLICATION, SETUP, AND ADDITIONAL SERVICES ARE PROVIDED “AS IS”. WE DO NOT PROVIDE ANY WARRANTIES OR GUARANTEES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OR GUARANTEES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY WARRANTY THAT Lawzana, WEBSITE CONTENT, SETUP OR ADDITIONAL SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR FREE OF DEFECTS, ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF Lawzana, SETUP AND ADDITIONAL SERVICES OR OF NON-INFRINGEMENT, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

16.2. You represent and warrant that you are entitled to (a) disclose your third party account login information to us; and (b) grant us access to your third party account, without breach of the terms and conditions that govern the use of respective third party service.

  1. Indemnity

17.1. You will indemnify and hold harmless us, our employees, contractors and affiliates, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with your (1) access to or use of the Website and Lawzana; (2) content which you provide to us while using Lawzana; (3) your violation of these Terms; and (4) your relationships with third party services, to which you grant us access.

  1. Limitation of Liability

18.1. You agree that, to the maximum extent permitted by applicable law, your sole and exclusive remedy for any problems or dissatisfaction with the Lawzana is to stop using our Website and Lawzana.

18.2. To the maximum extent permitted by applicable law, Lawzana Limited, its employees, officers, shareholders, directors, agents, subsidiaries, affiliates, successors, suppliers, assigns or licensors shall not be liable for any indirect, special, incidental, punitive, exemplary or consequential damages or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, good-will, or other intangible losses, arising out of your access or use or inability to access or use Lawzana,, even if you have been advised of the possibility of those damages and even if a remedy fails of its essential purpose. This condition shall not limit our liability for death or personal injury caused by our gross negligence, fraud, or willful misconduct.

18.3. In no event, shall our aggregate liability exceed the amount you paid to us during the one year prior to the incident or USD300, whichever is higher.

  1. Force Majeure

19.1. “Force Majeure” means unforeseeable circumstances acts, events or occurrences that prevent us from providing Lawzana or our services you, including but not limited to terrorism, strikes, riots or civil commotion, war, flood, act of God, accident, fire, storm, interruption of power supply, electronic, communication equipment or supplier failure, civil unrest, statutory provisions, lockouts or third party service issues, and errors.

19.2. We shall have a right to, at our own reasonable discretion determine the existence of Force Majeure and take reasonable steps to inform you about it.

19.3. In the event of Force Majeure, we may without prior written notice and at any time: (a) suspend or modify any or all terms of the Terms of Service or Privacy policy to the extent that the Force Majeure makes it impractical or impossible for us to comply with them; or (b) take or omit to take all such actions as we consider to be reasonably appropriate in the circumstances with regard to us, you and other users.

19.4. In the event of Force Majeure, we shall not be liable to you in respect of any consequential, nonfinancial, direct or indirect damages.

  1. Term and Termination

20.1. The agreement concluded pursuant to these Terms shall be effective until terminated by either you or us. You may terminate these Terms at any time by the termination of your account.

20.2. Lawzana may terminate the agreement at any time without notice by suspension of your account, if you will fail to comply with these Terms.

20.3. In case of termination, you will remain liable for all amounts due up to, and on the date of termination.

  1. Final Provisions

21.1. If any part of these Terms is found to be invalid, illegal or unenforceable, it will not affect the validity or enforceability of the remaining text of these Terms.

21.2. The section titles in the Terms are for convenience only and have no legal or contractual effect.

21.3. Any failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

21.4. Nothing contained in these Terms will be construed to create an employment relationship, partnership, principal and agent, or any other fiduciary relationship.

21.5. These Terms may be made available in multiple languages, however, the English version shall prevail, and will be considered as the authentic and official version.

21.6. These Terms shall be governed by and construed in accordance with the laws of Hong, without regard to its conflict of law provisions, as applied to agreements entered into and to be performed in Hong Kong by the Hong Kong residents.

21.7. You agree that any actions, disputes, causes of action or claims between us shall be settled through negotiations. If the agreement cannot be reached in negotiations you agree and hereby submit to the exclusive jurisdiction of Hong Kong District Court.

21.8. We always look forward to your opinion, so if you have any questions, suggestions, or comments, you can address them to [email protected]

Our other contact details are:

Address: Lawzana Limited

Unit B, 3/F, Kai Wan House 146, Tung Choi Street Mongkok, Kowloon, Hong Kong
Business registration number: 3019147