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Kantor Hukum Yustisia Laksana
Office in Surabaya, serves Kedurus, Indonesia

Founded in 2024
11 people in their team
Indonesian
English
Kantor Hukum “Yustisia Laksana Attorneys & Counsellors at Law" menangani berbagai perkara hukum secara umum (pidana, perdata, perseroan, bisnis, tata usaha negara, dan keluarga, dll.) melalui litigasi maupun non-litigasi. Kami memberikan pendekatan yang berbeda: mendengarkan tanpa menghakimi,...
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When a Kedurus government decision needs legal review

Administrative law concerns decisions and services provided by government bodies. In Kedurus, that can involve the Kelurahan Kedurus, Kecamatan Karangpilang, or Surabaya City agencies handling civil records, permits, public services, and local administration.

A lawyer can assess whether a decision was made lawfully, whether a required service was improperly delayed or refused, and which complaint or appeal route applies. Not every service problem is a court case; many should first be raised with the agency responsible.

For a dispute over a formal government decision, administrative remedies may need to be pursued before a challenge at the State Administrative Court. PTUN Surabaya may hear eligible cases, but jurisdiction and deadlines depend on the decision and the parties involved.

Why you may need a lawyer

  • A Kelurahan Kedurus or Surabaya City office refuses or delays a population document, such as a family card or identity document, despite an application and supporting records.

  • A business owner faces a refused, suspended, or revoked permit handled through Surabaya City or the online licensing system, and needs to understand the reasons and review options.

  • A resident or business disputes a building-related decision, such as a building approval or an administrative sanction issued by a competent authority.

  • A person believes a Surabaya City agency wrongly excluded them from a public service or assistance program, or failed to give reasons for its decision.

  • A government office has issued a written decision affecting property or business activity, and the affected person needs to preserve evidence and meet a short objection or court deadline.

Local laws that may apply

Law No. 30 of 2014 on Government Administration (Undang-Undang Administrasi Pemerintahan), promulgated on 17 October 2014, sets rules for government decisions, authority, discretion, and administrative remedies. It is relevant when challenging how a government body made or handled a decision.

Law No. 5 of 1986 on State Administrative Courts (Undang-Undang Peradilan Tata Usaha Negara), promulgated on 29 December 1986, provides the framework for court challenges to qualifying administrative decisions. It has been amended, including by Laws No. 9 of 2004 and No. 51 of 2009.

Law No. 25 of 2009 on Public Services (Undang-Undang Pelayanan Publik), promulgated on 18 July 2009, sets standards and complaint mechanisms for public services. The relevant procedure can differ depending on the agency and the type of decision, so check the current rules before filing.

Frequently asked questions

What does an administrative-law lawyer do?

A lawyer reviews government decisions, public-service refusals, and procedural delays. They can advise on complaints or administrative appeals and, where legally available, represent a client before PTUN Surabaya.

Do I need a lawyer to complain to a government office?

Usually, a person can submit a complaint directly to the responsible office. A lawyer may be useful when the decision has serious consequences, the agency has rejected earlier submissions, or a deadline for further review is approaching.

Can a Kedurus resident challenge a Surabaya City decision?

A person or private legal entity whose legal interests are adversely affected may be able to challenge a qualifying decision. The right to bring a case depends on the decision, the claimant’s connection to it, and applicable procedural requirements.

Should I file an administrative objection before going to court?

Often, the required administrative remedies must be used before filing at the State Administrative Court. The applicable route depends on the governing rules and the agency that issued the decision; a lawyer can identify the correct first step.

How long do I have to bring a case?

State Administrative Court claims generally have a 90-day filing period under the court statute, but the point when that period begins can depend on the circumstances. Administrative remedies may affect the calculation, so seek advice promptly and do not assume that a complaint pauses every deadline.

How much does an administrative-law lawyer cost in Surabaya?

There is no single fixed lawyer fee for these matters. Ask for a written estimate explaining whether the fee covers advice, agency submissions, negotiations, or court representation, and whether court-related charges are separate.

Can I get legal aid if I cannot afford a lawyer?

People who meet the eligibility requirements may apply for free legal aid through an accredited legal-aid provider under Indonesia’s Legal Aid Law. The provider will assess the applicant’s financial eligibility and the type of matter.

Can a lawyer help with a delayed identity document or family card?

Yes. A lawyer can help identify the responsible service office, review application records, and prepare a complaint if the delay or refusal appears unlawful. Start by keeping proof of submission and any written response.

Is an agency complaint the same as a court case?

No. An agency complaint or administrative appeal asks a government body to review its service or decision. A court case is a formal legal challenge, with separate jurisdictional rules, evidence requirements, and filing deadlines.

What documents should I bring to a first consultation?

Bring the decision or refusal, application receipts, correspondence, relevant identity or business records, and a dated account of events. If the issue concerns a permit or property, include the relevant application, approval, or notice.

How long can a government decision dispute take?

Agency review times vary, and court proceedings can take months or longer depending on the case and any appeal. A lawyer can give a more useful estimate after checking the decision, required administrative steps, and available evidence.

Official resources

  • Kelurahan Kedurus and Kecamatan Karangpilang: Local government offices for administrative services and guidance within their respective responsibilities. Ask which office handles the particular application or complaint.

  • Surabaya City Government, including the Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Surabaya: Provides city-level information and licensing services within its authority.

  • Pengadilan Tata Usaha Negara Surabaya (PTUN Surabaya): The State Administrative Court serving eligible administrative disputes within its jurisdiction. Its official court information can help confirm filing procedures and requirements.

Next steps

  1. Collect the record. Within the next few days, gather the written decision or refusal, application proof, correspondence, and relevant supporting documents.

  2. Identify the issuing office. Confirm whether the matter belongs to Kelurahan Kedurus, Kecamatan Karangpilang, or a Surabaya City agency, and ask for the written basis of any refusal.

  3. Check deadlines promptly. A lawyer can assess whether an objection, appeal, complaint, or court filing is required and calculate the relevant deadline.

  4. Shortlist local advocates. Look for advocates who handle Indonesian administrative-law matters and can explain their experience with government decisions or PTUN proceedings.

  5. Arrange an initial consultation. Within about one week, if possible, ask the advocate to assess the procedure, likely evidence needs, risks, and available remedies.

  6. Agree on scope and fees in writing. Confirm the work included, payment schedule, additional costs, and who will handle agency submissions or court appearances before signing an engagement agreement.

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Disclaimer:

The information provided on this page is for general informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy and relevance of the content, legal information may change over time, and interpretations of the law can vary. You should always consult with a qualified legal professional for advice specific to your situation.

We disclaim all liability for actions taken or not taken based on the content of this page. If you believe any information is incorrect or outdated, please contact us, and we will review and update it where appropriate.