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DDS Law Office (Dian D. Saputri, S.H. & Partners) is a reputable law firm based in Malang, East Java, Indonesia. The firm offers comprehensive legal services to a diverse clientele, including individuals and businesses, addressing a wide range of legal matters. With a team of experienced...

English
Kantor Notaris dan PPAT Rahadyan Suryo, S.H., M.Kn. is a notarial and land conveyancing practice based in Malang, Indonesia. Led by Rahadyan Suryo, S.H., M.Kn., the practice provides legal documentation and authentication services for individuals, families, business owners, and companies in...

Founded in 2018
9 people in their team
English
FESTARRY LAW FIRM and PARTNERS is a multidisciplinary law office in Indonesia that provides advocacy, legal consulting and tax advisory services. Established in 2018, the firm brings together licensed advocates and tax consultants to support individuals and corporate clients in both litigation and...

English
Kantor Hukum Joko Siswanto, S.Kom, S.H & Rekan is a Malang-based law firm led by advocate Joko Siswanto, S.Kom., S.H., CTA., CCA. The firm provides legal assistance to individuals, families, and businesses through litigation and non-litigation services, with stated experience in civil matters,...
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When a Malang brokerage dispute needs legal advice

Commercial brokerage in Malang commonly concerns property listings, introductions between buyers and sellers, and disputes over commissions or an agent’s authority. The relevant rules and practical steps depend on whether the transaction involves property, goods, or financial products.

For property matters, distinguish Malang City from Malang Regency. They have separate land offices and local licensing authorities, and the location of the property may affect where records and complaints should be checked.

A lawyer can review the brokerage agreement, verify the intermediary’s authority, assess commission terms, and advise on negotiation, complaints, or court proceedings. Legal advice is especially useful before paying a disputed fee or signing a sale document.

Why you may need a lawyer

  • A property agent claims a commission after introducing a buyer to a seller in Klojen or Lowokwaru, but the parties dispute whether the agent caused the sale.
  • A buyer is asked to pay a booking fee for land or a house in Malang Regency, but the agent cannot show written authority from the owner.
  • A broker’s advertisement misstates a property’s ownership, permitted use, access, or condition, and the buyer is considering a claim or cancellation.
  • A developer, seller, or agent refuses to pay an agreed fee after a transaction involving a property in Malang City or Malang Regency.
  • A business appoints an intermediary to find a commercial buyer or supplier, then disputes the broker’s authority, exclusivity, or commission calculation.
  • A person is solicited to invest through a securities intermediary and needs to check whether the firm and its representatives are authorised by the Financial Services Authority.

Local laws that may apply

Minister of Trade Regulation No. 51/M-DAG/PER/7/2017 on Real Estate Brokerage Services sets rules for real estate brokerage services. It was issued in 2017; check current licensing requirements with the relevant authority because business-licensing rules have since changed.

Law No. 8 of 1999 on Consumer Protection, effective April 20, 1999, may apply when brokerage services are supplied to consumers. It addresses consumer rights, business obligations, and remedies for losses caused by violations.

Law No. 7 of 2014 on Trade, enacted March 11, 2014 and amended by Law No. 6 of 2023, provides the wider framework for trade activities and trade-related services. The Civil Code may also govern the parties’ contract, including agreement validity and the obligation to perform agreements in good faith.

Frequently asked questions

What does a commercial broker do?

A broker brings parties together or helps arrange a transaction, usually for an agreed fee or commission. The precise duties depend on the contract and the type of transaction.

Do I need a lawyer to hire a property agent?

Not every ordinary listing requires legal advice. Consider a lawyer if the agent’s authority is unclear, the commission terms are disputed, or the transaction involves substantial payment or complicated title documents.

How can I check an agent’s authority to market a property?

Ask for the written appointment or other evidence of authority from the owner or authorised representative. Compare the property details with land records and seek advice before paying a deposit if documents or identities do not match.

Is a written brokerage agreement necessary?

A written agreement helps establish the agent’s duties, commission, payment trigger, exclusivity, and termination terms. Keep signed copies and related messages, advertisements, invoices, and payment records.

When is a broker usually entitled to a commission?

Entitlement depends on the agreement and the facts, including what event triggers payment and what work the broker performed. A dispute may arise if the contract is silent or the parties disagree about who introduced the successful buyer.

How much does a brokerage lawyer in Malang cost?

There is no single statutory fee for a private lawyer’s services. Ask for a written estimate stating the scope, billing method, expenses, and whether negotiation, document review, or court representation is included.

How long can a brokerage dispute take to resolve?

A document review or initial negotiation may take days or weeks, depending on cooperation and the records available. Mediation or a court case can take longer, and timing depends on the dispute and the procedure used.

Can I complain if a broker misled me about a property?

Preserve the listing, messages, payment proof, and transaction documents, then raise the issue with the business in writing. Consumer-protection remedies may be available, but the appropriate route depends on the facts and whether the matter is a consumer dispute.

Where should a property-related case be brought?

The appropriate court or dispute-resolution route depends on the agreement, the parties, and the claim. Malang City and Malang Regency fall under different local jurisdictions, so confirm the proper venue with a lawyer before filing.

Are securities brokers regulated differently from property agents?

Yes. Securities firms and representatives are subject to financial-services regulation and should be checked through the Financial Services Authority’s official channels. Property brokerage rules do not replace those requirements.

Can I recover a deposit paid to an unauthorised agent?

Recovery depends on who received the money, the agent’s authority, the agreement, and evidence of payment. A lawyer can assess whether to demand repayment, pursue a consumer remedy, or bring a civil claim.

Official resources

  • Land Offices for Malang City and Malang Regency: These offices maintain land administration records and can direct enquiries about title and land-registration matters to the correct jurisdiction.
  • Malang City or Malang Regency Investment and One-Stop Integrated Services Office (DPMPTSP): Contact the office for the relevant locality to ask about business licensing and local investment-service procedures.
  • Financial Services Authority (OJK), including its Malang office: OJK oversees regulated financial services and provides channels for checking or reporting concerns about securities intermediaries.

Next steps to find and hire a lawyer

  1. Within a day, identify the transaction type, the property or business location, the parties, and the result you want.
  2. Gather the brokerage agreement, title or listing documents, payment records, advertisements, and relevant messages over the next one or two days.
  3. Shortlist lawyers who handle commercial contracts, property disputes, or financial-services matters relevant to your case.
  4. Arrange an initial consultation, usually within a few days, and ask how the lawyer would verify the broker’s authority and assess your evidence.
  5. Request a written scope and fee estimate covering document review, negotiation, complaints, and any court work before instructing the lawyer.
  6. After hiring, agree on immediate deadlines and a communication plan, then send any demand or complaint only after reviewing its legal and factual basis.

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Disclaimer:

The information provided on this page is for general informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy and relevance of the content, legal information may change over time, and interpretations of the law can vary. You should always consult with a qualified legal professional for advice specific to your situation.

We disclaim all liability for actions taken or not taken based on the content of this page. If you believe any information is incorrect or outdated, please contact us, and we will review and update it where appropriate.