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HOUSE OF MEDIATION & LAW
Office in Kigali, serves Nyarugunga, Rwanda
Consultation Free · 1 hour
Hourly rate $100

Founded in 2020
40 people in their team
English
Kinyarwanda
French
House of Mediation & Law is a leading legal entity providing legal services such as alternative dispute resolution services (mediation, conciliation, arbitration) and litigation. We have a united, experienced team of certified professional mediators, arbitrators, insolvency practitioners,...
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When a digital incident in Nyarugunga may become a criminal case

In Nyarugunga, cybercrime matters are handled under Rwanda’s national laws, not separate sector rules. A complaint may involve activity on a phone, social media account, email, online marketplace, or mobile-money service used in Kicukiro District or elsewhere.

Examples include unauthorised account access, online impersonation, digital fraud, or interference with computer data. The Rwanda Investigation Bureau (RIB) investigates suspected offences, and prosecutors determine whether charges should proceed. The applicable process depends on the alleged conduct and evidence, not simply where a device or account is located.

A lawyer can explain your position, help preserve relevant material, and communicate with investigators or prosecutors. Avoid deleting messages, altering devices, or confronting a suspected offender before getting advice.

When legal representation can make a difference

Consider speaking with a lawyer promptly if:

  • You receive a message or call claiming to be from a bank, mobile-money provider, or online seller, and money has been transferred or your account has been taken over.
  • Someone in Nyarugunga uses your name, photographs, or account to impersonate you, threaten you, or solicit money from your contacts.
  • You are accused of accessing another person’s account, sharing private material, sending threats, or interfering with data, and RIB or police want to question you.
  • Your business or community organisation in Kicukiro loses access to its accounts, suffers a data breach, or faces a dispute over an online transaction.
  • An investigator asks you to hand over a phone, computer, password, or account information, and you need advice about the request and your rights.
  • You are a victim or witness with screenshots, transaction records, or device evidence, but are unsure how to report it without compromising the evidence or your privacy.

Rwandan laws that may apply

Law No. 60/2018 of 22 August 2018 on the Prevention and Punishment of Cyber Crimes addresses offences involving computer systems and data. The facts determine which provisions may apply, including whether conduct involved unauthorised access, interference, or digital fraud.

Law No. 058/2021 of 13 October 2021 relating to the Protection of Personal Data and Privacy governs personal-data processing and privacy duties. It may be relevant where an incident involves the collection, disclosure, or misuse of personal information.

Law No. 027/2019 of 19 September 2019 relating to Criminal Procedure provides the procedural framework for criminal investigations and proceedings. A lawyer can assess how its rules apply to questioning, evidence, and the handling of a particular case.

Frequently asked questions

Should I report an online fraud or account takeover in Nyarugunga?

Report suspected criminal conduct to RIB or the police and contact your bank or mobile-money provider immediately if funds or payment access are involved. Keep reference numbers and records of each report or provider response.

What evidence should I preserve?

Keep original messages, emails, transaction confirmations, account alerts, usernames, dates, and relevant links. Do not edit or delete material, and ask a lawyer before sharing sensitive or intimate content more widely.

Can I be questioned if I have not been charged?

Yes, investigators may seek information during an inquiry before any charge is filed. Ask about the reason for the questioning and seek legal advice before giving a detailed statement or providing access to a device.

Can a lawyer attend an interview with RIB or police?

Ask the investigator and your lawyer about arrangements for legal representation during questioning. The lawyer can explain the process and help you understand the questions and any documents presented.

How long does a cybercrime investigation take?

There is no single timetable for every case. Timing can depend on the number of devices, the need for technical examination, cooperation from service providers, and the complexity of the alleged conduct.

What does a cybercrime lawyer cost in Nyarugunga?

Fees vary by lawyer and by the work required, such as a consultation, representation during an investigation, or court proceedings. Ask for the fee basis, likely additional expenses, and payment terms in writing before retaining counsel.

Can I get legal help if I cannot afford a private lawyer?

Ask the Rwanda Bar Association or an appropriate legal-aid provider about current eligibility and available assistance. Eligibility and coverage may depend on your circumstances and the type of help required.

How do I check whether a lawyer is qualified to practise in Rwanda?

Ask whether the person is an advocate authorised to practise in Rwanda and verify their status through the Rwanda Bar Association. Also ask about their experience with criminal investigations and electronic evidence.

Is a privacy complaint the same as a criminal complaint?

Not necessarily. The same incident may raise personal-data concerns and possible criminal allegations, but the applicable route depends on the facts and the relief sought.

Can I report an incident if the other person or online service is outside Rwanda?

You can report the matter to Rwandan authorities if it has a relevant connection to Rwanda, but cross-border evidence or suspects may complicate the investigation. A lawyer can help assess jurisdiction and identify records to preserve.

Should I pay someone who promises to recover stolen money or restore an account?

Be cautious of anyone demanding an upfront payment or passwords while promising a guaranteed recovery. Contact your financial provider through its official channels and ask a lawyer before sharing credentials or transferring money.

Official resources

  • Rwanda Investigation Bureau (RIB): Investigates suspected criminal offences. Contact RIB or the police to confirm the appropriate reporting point for an incident in Nyarugunga.
  • National Public Prosecution Authority (NPPA): Handles prosecution decisions and criminal proceedings under Rwanda’s legal framework.
  • Rwanda Bar Association: Can help the public verify advocates and seek information about legal representation and available legal-aid options.

Steps to find and hire a lawyer

  1. Secure immediate records. As soon as possible, save messages, transaction records, account alerts, and device details without changing or deleting them.
  2. Limit further loss or access. Contact your bank or mobile-money provider through an official channel, secure affected accounts, and follow a lawyer’s advice about preserving evidence.
  3. Identify the right reporting route. Contact RIB or the police promptly if a crime may have occurred, and record the report reference and the name of the office contacted.
  4. Shortlist advocates. Use the Rwanda Bar Association to verify practising status, then ask candidates about criminal-case and electronic-evidence experience.
  5. Arrange an initial consultation. Within the next few days if possible, provide a concise timeline and ask what action is urgent, what documents are needed, and who will handle the matter.
  6. Agree on scope and fees before retaining counsel. Obtain written terms covering the work, fees, likely expenses, communication, and any steps requiring your approval.

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Disclaimer:

The information provided on this page is for general informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy and relevance of the content, legal information may change over time, and interpretations of the law can vary. You should always consult with a qualified legal professional for advice specific to your situation.

We disclaim all liability for actions taken or not taken based on the content of this page. If you believe any information is incorrect or outdated, please contact us, and we will review and update it where appropriate.