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Founded in 2010
24 people in their team
English
Christine Ulrich Andersen Law Firm operates through the Neugebauer Clan Advokater platform, a specialised Danish law practice advising professional clients on insurance, compensation, litigation, life and pensions, intellectual property, and media and entertainment matters. The firm combines legal...
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Start with the patient-injury compensation route for treatment in Hellerup

In Hellerup, a claim may concern treatment at Gentofte Hospital, a local clinic, or another public or private provider. The same national rules apply regardless of where the treatment took place.

Most claims for an injury caused by healthcare are first assessed by Patienterstatningen, Denmark’s patient compensation authority. Compensation does not always require proof that a clinician was negligent: the authority considers whether the injury meets statutory criteria, including whether another qualified approach would probably have avoided it.

A complaint about professional conduct is a separate process handled by the Danish Patient Complaints Agency. A complaint decision does not itself award compensation, and a compensation claim does not necessarily determine whether a clinician breached professional standards.

When a lawyer may help with a Hellerup patient-injury claim

  • Complications after hospital treatment: You developed an infection, nerve injury, or other lasting harm after surgery or treatment at Gentofte Hospital, and need to understand whether the outcome may qualify for compensation.

  • A delayed diagnosis: A local GP, specialist, or hospital service may have missed or delayed investigating symptoms, and you need help linking that delay to a worse outcome.

  • Treatment across several providers: Your care involved a clinic in Hellerup and a hospital elsewhere in Region Hovedstaden, making it difficult to establish when the injury occurred and which records matter.

  • A disputed or complex injury: The authority has questioned whether treatment caused your condition, or your losses include long-term reduced earnings, care needs, or lasting impairment.

  • A rejected or low compensation decision: You disagree with Patienterstatningen’s assessment of causation, eligibility, or the amount awarded and need advice about an appeal deadline.

  • A separate conduct complaint: You want the handling of care reviewed by the complaints authority as well as seeking compensation, and need to keep the two procedures and their deadlines straight.

Danish laws that govern patient-injury claims

Act on the Right to Complain and Receive Compensation within the Health Service (lov om klage- og erstatningsadgang inden for sundhedsvæsenet, commonly called klage- og erstatningsloven) establishes the compensation and complaint routes. The original Act No. 547 of 24 June 2005 took effect on 1 January 2007; the current rules have since been amended.

Danish Health Act (sundhedsloven) sets out patient rights, including rules on consent and access to health information. The original Act No. 546 of 24 June 2005 took effect on 1 January 2007 and has been amended since.

Liability for Damages Act (erstatningsansvarsloven) provides rules used to calculate compensation for losses such as lost earnings and permanent injury. The patient-injury authority applies the relevant compensation rules when assessing an award.

Frequently asked questions about patient-injury claims

Do I have to prove that a doctor was negligent?

Not in every case. Patienterstatningen can award compensation where a statutory patient-injury criterion is met, even if the case does not establish individual negligence.

What kinds of treatment injury may qualify for compensation?

The authority considers whether the injury could have been avoided by an experienced specialist, whether another available treatment would probably have avoided it, and certain equipment failures. It may also consider exceptionally rare and serious complications in the circumstances set by law.

Does a poor outcome automatically qualify?

No. A known risk or unsuccessful treatment is not enough by itself. The injury must meet a statutory criterion, and the authority assesses the medical evidence and the connection between treatment and harm.

How long do I have to make a compensation claim?

Generally, you must report the injury within three years after you knew or should have known about it and its connection to treatment. A claim is generally barred more than ten years after the injury, subject to the applicable rules and any exceptions.

Are complaint deadlines different from compensation deadlines?

Yes. A complaint to the Danish Patient Complaints Agency is generally subject to a two-year period from when you learned, or should have learned, of the matter and a five-year long-stop from the treatment. Check the current rules promptly, as exceptions may apply in particular cases.

Can I claim for treatment at a private clinic in Hellerup?

Private treatment can fall within Denmark’s patient-injury compensation scheme. The relevant question is whether the treatment and resulting injury are covered by the statutory rules, not simply whether the provider was public or private.

Do I need a lawyer to file a claim?

No. You can submit a claim to Patienterstatningen yourself, and an initial claim does not require a lawyer. Legal advice may be useful where causation, long-term losses, or an appeal is disputed.

What does a lawyer usually cost?

Fees depend on the lawyer, the work required, and whether the matter involves an appeal or complex loss assessment. Ask for the fee basis and likely scope in writing before instructing counsel; do not assume private legal fees will be covered.

How long does a decision take?

There is no fixed timeline for every case. A straightforward claim may be resolved sooner than one requiring specialist medical opinions, records from several providers, or detailed calculations of future losses.

Can I appeal if Patienterstatningen rejects my claim?

Usually, you can appeal a decision to the Appeals Board for Patient Compensation (Ankenævnet for Patienterstatningen). The notice of decision should state how to appeal and the deadline; the usual deadline is one month, so act promptly.

Should I make a complaint as well as a compensation claim?

That depends on your aims. The complaints process examines the healthcare service or professional conduct, while the compensation process assesses whether you suffered a compensable injury and loss.

Official help and information

  • Patienterstatningen: Receives and assesses claims for compensation for injuries caused by healthcare, including claims involving treatment in Hellerup.

  • Styrelsen for Patientklager: The Danish Patient Complaints Agency handles complaints about healthcare and professional conduct under the applicable complaint rules.

  • Region Hovedstaden’s patient guidance service: Provides guidance about patient rights and regional healthcare services, including how to find the appropriate complaint or support route.

Practical next steps to find and instruct a lawyer

  1. Write down the key events: As soon as possible, record treatment dates, providers, symptoms, and when you first connected the injury to your care.

  2. Secure your records: Request relevant records from Gentofte Hospital, your GP, and any Hellerup clinic involved. Collect referral letters, test results, prescriptions, and correspondence.

  3. Check both deadlines: Promptly review the compensation and complaint time limits, especially if the treatment or discovery of harm was several years ago.

  4. Decide which process fits your aim: Consider whether you seek compensation, review of professional conduct, or both. A regional patient guidance service can explain the available routes.

  5. Shortlist suitable lawyers: Look for Danish lawyers who handle patient-injury compensation and understand claims under the national scheme. Ask about experience with medical causation, appeals, and loss calculations.

  6. Compare terms before hiring: Arrange an initial consultation, explain the key facts, and request a written estimate of fees, scope, and likely next steps before signing an engagement letter.

  7. Submit the claim or appeal promptly: Do not wait for every record before protecting a deadline. Agree with the lawyer who will file, what evidence will follow, and when you should expect an update.

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Disclaimer:

The information provided on this page is for general informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy and relevance of the content, legal information may change over time, and interpretations of the law can vary. You should always consult with a qualified legal professional for advice specific to your situation.

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