How AI Revolution Could Help Benefits Appeals and Landlord Disputes

Last Updated: Feb 13, 2025

How AI Revolution Could Help Benefits Appeals and Landlord Disputes image

Artificial intelligence is transforming access to justice by reducing legal costs and addressing systemic fairness issues. At London’s Westway Trust, AI tools streamline complex case preparation, enabling advisers to assist clients more efficiently in disputes like benefits appeals and tenant evictions. 

The Master of the Rolls, Sir Geoffrey Vos, who is the head of civil justice in England and Wales, underscores AI's potential to expedite resolutions and reduce economic losses caused by unresolved claims. However, the technology faces scrutiny for accuracy and bias, with strict human oversight required. 

Despite these challenges, experts predict AI will revolutionize the legal field, democratizing justice while retaining the essential human element in courts.

Source: BBC News

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