Can we start a class action in Indonesia over a fintech app leaking customer data?

In Indonesia
Last Updated: Jan 16, 2026
A fintech app used by thousands of people in Indonesia had a data breach and many users are getting fraud attempts. The company’s response is unclear and individual complaints feel ineffective. Can we combine claims, and what proof and steps are needed to file a class action?

Lawyer Answers

Law Offices Syapri Chan & Partners

Law Offices Syapri Chan & Partners

Jan 16, 2026
I'll try to answer your questions:
As a lawyer in Indonesia, I will try to help you, but you must provide me with the following information:
1. Who are the names of the fintech customers?
2. What is the address or domicile of the fintech office?
Material Requirements:
Numerosity:
The number of group members is so large that it is inefficient to submit them individually.
Similarity :
There are similarities in fact/events, substantial legal basis, and types of claim between the representative and the group members.
Class Representative:
The class representative must be honest, sincere, and capable of representing the interess of the group.
If available, please contact me through the Lawzana platform.
Thank you.
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