Liability of Sumba Paradise Resort

In Indonesia
Last Updated: Oct 27, 2025
I was the only guest at this East Sumba resort when they had a catastrophic fire. I lost all of my personal property and my US passport. The damages continue to accrue and the resort has offered only the bare minimum of responses.

Lawyer Answers

Suwa Affiliates & Co

Suwa Affiliates & Co

Oct 27, 2025
Best Answer

Kami turut prihatin atas musibah kebakaran yang terjadi di Sumba Paradise Resort dan memahami kerugian serta ketidaknyamanan yang Anda alami, termasuk kehilangan barang pribadi dan dokumen penting seperti paspor.

Untuk dapat kami tindaklanjuti secara tepat, mohon kesediaan Anda melengkapi beberapa informasi berikut;

  1. Kronologi singkat kejadian (termasuk tanggal dan lokasi tepat kejadian);
  2. Bukti atau dokumen pendukung yang tersedia (misalnya foto, laporan kepolisian, atau komunikasi dengan pihak resor);
  3. Identitas lengkap Anda dan status saat kejadian (tamu, pekerja, dll.);
  4. Permintaan atau tujuan hukum yang diharapkan (misalnya, ganti rugi, negosiasi penyelesaian, atau gugatan perdata).
  5. Setelah kami menerima informasi tersebut, tim litigasi kami akan melakukan penelaahan awal (case review) dan mengatur jadwal konsultasi lanjutan secara daring atau tatap muka untuk membahas strategi hukum yang paling efektif.
OPRICHTER Legal Network

OPRICHTER Legal Network

Dec 8, 2025
Dear Client,

The Consumer Protection Law through Article 19 of the Consumer Protection Law clarifies that business actors are obliged to compensate consumers for losses in the form of a refund or replacement of goods/services or other appropriate forms of compensation, thus providing an additional basis besides Article 1365 of the Civil Code.
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