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1 question found for Consumer Rights in Kenya

Hi, i lost a lot of money through sim swap last week when i was out of the country, how do i get my money back because i realised it was the mobile service provider's fault to process the swap even after the the agent alarted the mobile provider of suspec

Apr 2, 2024

My sim card was swapped at a mobile service provider's agent shop without my knowledge as I was out of the country, the agent claims she suspected the swap as...

Kenya Criminal Litigation Consumer Rights

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Kenya Consumer Rights questions