Can we start a class action in Malta for refunds after a fintech app froze our balances?

Question

A Malta-licensed fintech app froze many users’ accounts for weeks and some of us lost access to funds and missed payments. The company’s support gives generic replies and won’t confirm when refunds or access will be restored. Can affected users combine claims in a class action, and what evidence should we keep?

Vassallo Associates · Accepted Answer

Please provide us further details so we may run a conflict check and be in a position to advise further.

John Bugeja
Vassallo Associates

Can we start a class action in Malta for refunds after a fintech app froze our balances?

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