Can I cancel a UAE service contract early if the provider keeps missing deadlines?

In United Arab Emirates
Last Updated: Mar 27, 2026
I signed a yearly service agreement with a local company and they have repeatedly failed to meet the delivery dates promised in writing. They refuse to refund the prepaid amount and say early termination triggers a large penalty. What steps can I take to end the contract and recover my money?

Lawyer Answers

Sunil Ambalavelil - Lawyer and Legal Consultant

Sunil Ambalavelil - Lawyer and Legal Consultant

Mar 28, 2026
Generally, repeated delays or failure to meet agreed‑upon timelines may, in certain circumstances, give rise to rights under UAE law, including the possibility of early termination. However, the appropriate approach depends on the specific terms of your agreement, the documented breaches, and the surrounding circumstances.

To provide guidance that is accurate and aligned with your contractual position, we would be pleased to review the details with you directly.

We invite you to schedule a complimentary 30‑minute consultation, during which we can discuss the matter further, assess your options, and outline the potential next steps.
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