Do i have recourse for issues that stem from medical tourism that kept my records

Question

I went to mexacali to hopefully get a back issues taken care of. I'm not saying I didn't get the shots but the medical folder had receipts orders from dr and images missing. Without  the order for el chopo I can't get the rest of the dexa.pictures. also my driver held  into my records and picked up those images on his own.  I saw.ine of the whole body images that later disappeared. I also requested my medical ch a rt notes from hospital espania americano and never received them either. Also the hospital forms weren't explained  to me and my driver put that he was my relative. I also put a deposit for a noon apt ans this was stated by the employee but they changed it to 6am. I was there for 5 hours when they sd 2 hour apt and I could tell this wasn't a local anesthesia due to the time I woke up. They were checking bp on both arms and put medicine in my iv. I would like to know what happened. I paid for things that I didn't get. The first invoice just had an amount the second was vague it was 6500.00 us. Also that same lab el.chopo turned us away for lab work and driver gave me no explanation.  I got my labs done at another lab and I was never given my lab results.

mohammad mehdi ghanbari · Accepted Answer

Hello,

I read about the distressing experience you had with your medical treatment in Mexicali. I am so sorry to hear about what you went through. It is completely unacceptable to be left with so many unanswered questions and missing items, especially when it comes to your health and well-being.

It sounds like you have a number of valid concerns, from the missing medical records and images to the lack of clarity around your procedure and billing. Please know that you may have options for recourse, and I can offer some general guidance on how you might proceed.

In Mexico, there are official channels for addressing such issues. The primary body for resolving disputes between patients and healthcare providers is the National Commission of Medical Arbitration (CONAMED). CONAMED is a government institution that provides a path for conciliation and arbitration, which can be a less complex and expensive alternative to a formal lawsuit. Most states in Mexico also have their own state-level medical arbitration commissions that work with CONAMED and may be able to provide a quicker response for issues with local clinics.

Additionally, you can file a complaint with the Federal Commission for the Protection against Sanitary Risk (COFEPRIS), which is responsible for regulating healthcare facilities.

It is important to be aware that pursuing a medical malpractice claim in another country can be a challenging and lengthy process. Having thorough documentation is crucial for building a case. Given that some of your records are missing, this could be a significant hurdle, but it is still worth exploring your options.

I understand this is a very difficult situation, and navigating the complexities of a foreign legal and medical system can be overwhelming. If you would like more detailed guidance on how to gather your thoughts, organize any documentation you do have, and prepare to contact these organizations, I can offer you a low-cost consultation via WhatsApp.

Do i have recourse for issues that stem from medical tourism that kept my records

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mohammad mehdi ghanbari

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