Best Consumer Protection Lawyers in Turkey

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Oran Partners

Oran Partners

1 hour Free Consultation
Istanbul, Turkey

Founded in 2016
10 people in their team
English
Turkish
Oran Partners stands out as the only law firm in Turkey focused entirely on medical malpractice. Our team of committed trial lawyers specializes in representing international individuals affected by medical negligence and their families. We bring a wealth of insight from both the medical and legal...
KIRBAY LAW & CONSULTANCY

KIRBAY LAW & CONSULTANCY

30 minutes Free Consultation
Izmir, Turkey

Founded in 2024
3 people in their team
English
As Kırbay Law Firm, we aim to provide our clients with the most accurate and fastest legal solutions. Our office located in Izmir, with our partners in Türkiye and many parts of the world, offers our clients a wide range of legal services in the fields of Family Law, Inheritance Law, Corporate...
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Lexin Legal

Lexin Legal

1 hour Free Consultation
Istanbul, Turkey

Founded in 2018
12 people in their team
English
Turkish
Arabic
Russian
Italian
German
Kurdish
Armenian
Hebrew (modern)
Lexin Legal is a law firm established by two founding partners, Onur Calisici and Oruc Aygun with the primary objective of providing legal services in an efficient and effective manner. Lexin legal’s international composition draws experts from a wide range of countries mainly including Turkey,...
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A.C.T Law Firm
Atasehir, Turkey

English
A.C.T. Law Firm, based in Istanbul, Turkey, was established by attorneys Altuğ Aydoğan, Esin Coşkun, and Berk Tatlısöz with the goal of delivering high-quality, comprehensive legal representation. The firm offers interdisciplinary, professional, and commercially sound legal advice, drawing on...
Benefit Law Office
Cankaya, Turkey

Founded in 2002
English
Benefit Law Office, established in 2002 in Ankara, Turkey, has been providing top-tier legal services to its clients for over two decades. With offices in both Ankara and Istanbul, the firm offers comprehensive expertise across various legal domains, including Commercial and Corporate Law, Public...
SUNER LAW OFFICE
Kusadasi, Turkey

Founded in 2015
4 people in their team
English
Turkish
Suner Law Office was established by lawyer Sadi Berk Suner at 2015 and more specialized at foreigners cases in Turkey. We have valuable experience and extensive  knowledge in all practicing areas of Turkish law and we have an outstanding reputation for offering professional advice to...

Founded in 1987
English
Köksal Avukatlık Ortaklığı, established in 2005 by founder Mehmet Ali Köksal, has grown into a prominent law firm in Turkey, with offices in Istanbul, Ankara, and Izmir. The firm offers a comprehensive range of legal services, including litigation, legal consulting, and corporate secretariat...

Founded in 2001
English
Established in 2001 by Özer Tuncay in Alanya, Turkey, Tuncay & Barcın Law Office has built a reputation for delivering comprehensive legal services to both local and international clients. The firm is led by two partners: Özer Tuncay, a graduate of Istanbul University Faculty of Law with over...
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Turkey Consumer Protection Legal Questions answered by Lawyers

Browse our 1 legal question about Consumer Protection in Turkey and the lawyer answers, or ask your own questions for free.

Will they sue me?
Consumer Protection
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About Consumer Protection Law in Turkey:

Consumer Protection Law in Turkey is designed to safeguard the rights of consumers and ensure fair practices in the marketplace. The law aims to protect consumers from fraudulent and deceptive practices by businesses, promote transparency in business transactions, and provide mechanisms for resolving consumer disputes.

Why You May Need a Lawyer:

There are several situations where you may require legal assistance in Consumer Protection in Turkey. This could include issues such as faulty products, misrepresentation of goods or services, unfair contract terms, or disputes with businesses over refunds or exchanges. A lawyer can help you understand your rights as a consumer, navigate the legal process, and advocate on your behalf in case of a dispute.

Local Laws Overview:

In Turkey, the main legislation governing Consumer Protection is the Consumer Protection Law (Law No. 6502). This law sets out the rights and obligations of consumers and businesses, establishes rules for advertising and marketing practices, and outlines procedures for resolving consumer complaints. Additionally, Turkey is a member of the European Union, and many EU directives and regulations also influence Consumer Protection laws in the country.

Frequently Asked Questions:

1. What are my rights as a consumer in Turkey?

Consumers in Turkey have the right to receive accurate information about products and services, to expect goods to be of satisfactory quality, and to be protected from unfair contract terms and deceptive practices.

2. How can I file a complaint against a business that has violated my rights as a consumer?

You can file a complaint with the Ministry of Trade or the Consumer Rights Protection Agency. It is recommended to have a lawyer assist you with the complaint process.

3. Can I return a faulty product and get a refund in Turkey?

Yes, under the Consumer Protection Law, consumers have the right to return faulty products and receive a refund or replacement within a reasonable period of time.

4. What should I do if a business refuses to honor its warranty obligations?

You may need to take legal action against the business to enforce your rights under the warranty. A lawyer can help you navigate the legal process and ensure your rights are protected.

5. Are there specific regulations regarding online shopping and e-commerce in Turkey?

Yes, there are specific regulations governing online shopping in Turkey, including rules on consumer rights, data protection, and electronic contracts.

6. Can businesses charge hidden fees or add-ons without informing consumers in Turkey?

No, businesses are required to inform consumers of all fees and charges associated with a product or service before the purchase is made. Hidden fees are considered a violation of Consumer Protection laws.

7. What are the penalties for businesses that violate Consumer Protection laws in Turkey?

Penalties for violating Consumer Protection laws in Turkey can include fines, warnings, and closure of the business. Repeat offenders may face more severe penalties.

8. Is there a time limit for filing a consumer complaint in Turkey?

Yes, there is a statutory limitation period for filing consumer complaints in Turkey. It is advisable to seek legal advice as soon as possible if you believe your rights as a consumer have been violated.

9. Can I cancel a contract with a business in Turkey if I change my mind about a purchase?

There are specific rules regarding the cancellation of contracts in Turkey, depending on the type of purchase and the circumstances. A lawyer can help you understand your rights and obligations under the law.

10. How can I verify if a business in Turkey is licensed and reputable?

You can check the license and reputation of a business in Turkey by contacting the Ministry of Trade or the Consumer Rights Protection Agency. Additionally, you can consult online reviews and testimonials from other consumers.

Additional Resources:

For more information on Consumer Protection in Turkey, you can visit the official website of the Ministry of Trade or contact the Consumer Rights Protection Agency. Additionally, consumer protection organizations such as the Turkish Consumer Association can provide valuable resources and support for consumers.

Next Steps:

If you require legal assistance in Consumer Protection in Turkey, it is recommended to consult with a qualified lawyer who specializes in this area of law. A lawyer can help you understand your rights, assess your case, and represent your interests in any legal proceedings. Be sure to gather any relevant documentation or evidence to support your case before meeting with a lawyer.

Lawzana helps you find the best lawyers and law firms in Turkey through a curated and pre-screened list of qualified legal professionals. Our platform offers rankings and detailed profiles of attorneys and law firms, allowing you to compare based on practice areas, including Consumer Protection, experience, and client feedback. Each profile includes a description of the firm's areas of practice, client reviews, team members and partners, year of establishment, spoken languages, office locations, contact information, social media presence, and any published articles or resources. Most firms on our platform speak English and are experienced in both local and international legal matters. Get a quote from top-rated law firms in Turkey - quickly, securely, and without unnecessary hassle.

Disclaimer:
The information provided on this page is for general informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy and relevance of the content, legal information may change over time, and interpretations of the law can vary. You should always consult with a qualified legal professional for advice specific to your situation. We disclaim all liability for actions taken or not taken based on the content of this page. If you believe any information is incorrect or outdated, please contact us, and we will review and update it where appropriate.