Best Consumer Rights Lawyers in Yalova

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SUNER LAW OFFICE

SUNER LAW OFFICE

Yalova, Turkey

Founded in 2015
4 people in their team
Suner Law Office was established by lawyer Sadi Berk Suner at 2015 and more specialized at foreigners cases in Turkey. We have valuable...
English
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About Consumer Rights Law in Yalova, Turkey

In Yalova, Turkey, consumer rights laws are designed to protect consumers against unfair practices and unsafe products. The law covers various areas including warranties, product liability, false advertising, predatory lending, fraudulent practices, and privacy rights. In Turkey, consumer rights are outlined and enforced by the Law on the Protection of the Consumer No. 6502, and overseen by the Ministry of Customs and Trade.

Why You May Need a Lawyer

Legal help may be needed in several situations such as a dispute with a seller or service provider, warranty issues, fraud, defective products, illegal charges, or unethical business practices. A lawyer can help you understand your rights, seek a resolution, or represent you in court if necessary.

Local Laws Overview

Key aspects of consumer rights laws in Yalova align with the national Turkish legislation. These include the right to safety, the right to be informed, the right to choice, and the right to be heard. In particular, sellers are obligated to provide accurate information about the products or services they sell. Consumers also have the right to return defective products and claim a refund, repair, or replacement.

Frequently Asked Questions

What should I do if I have a dispute with a seller?

If you're unable to resolve the dispute directly with the seller, you can file a complaint with the consumer court or seek the assistance of a lawyer.

What is the time limit for returning defective products?

In Turkey, consumers generally have the right to return defective products within 30 days of purchase.

Can I claim compensation for a faulty product or service?

Yes, you can claim compensation through legal proceedings if you've experienced a loss due to a faulty product or service.

What is the procedure for filing a complaint?

You may file a complaint with the Ministry of Customs and Trade, or in the consumer court with the assistance of a lawyer.

Are online purchases covered by consumer rights?

Yes, online purchases are covered by consumer rights laws. In fact, consumers have additional protections for online purchases, including the right to return purchases without any reason within 14 days of receiving them.

Additional Resources

The Ministry of Customs and Trade provides resources and guidance for consumers, alongside various local consumer associations. The Arbitration Committee for Consumer Problems at the district or provincial level is another vital resource.

Next Steps

If you believe your consumer rights have been violated and you need legal assistance, consider seeking the help of a lawyer with expertise in consumer rights. They can guide you through the process of filing a complaint and seeking resolution.

Disclaimer:
The information provided on this page is intended for informational purposes only and should not be construed as legal advice. While we strive to present accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or currentness of the content. Laws and regulations can change frequently, and interpretations of the law can vary. Therefore, you should consult with qualified legal professionals for specific advice tailored to your situation. We disclaim all liability for actions you take or fail to take based on any content on this page. If you find any information to be incorrect or outdated, please contact us, and we will make efforts to rectify it.