Best E-commerce & Internet Law Lawyers in Karacabey

About E-commerce & Internet Law in Karacabey, Turkey

E-commerce and internet law in Karacabey, Turkey, pertains to the legal framework governing online business activities, digital transactions, website operations, and all forms of internet-based commercial ventures. While largely influenced by national regulations and European Union standards, local application and enforcement may exhibit unique aspects, influenced by the regional economy and consumer market of Karacabey. Important issues include consumer protection, contract validity, data privacy, intellectual property rights, electronic signatures, and the responsibilities of e-commerce operators.

Why You May Need a Lawyer

Engaging in e-commerce or any form of online business in Karacabey can bring about complex legal challenges that often require professional guidance. Some common situations where you may need a lawyer specializing in E-commerce & Internet Law include:

• Setting up an online business or platform and ensuring legal compliance with Turkish laws.
• Drafting, updating, or reviewing website terms of service, privacy policies, and user agreements.
• Handling disputes with customers, suppliers, or service providers over online transactions.
• Resolving data protection, privacy breaches, or compliance with the Law on the Protection of Personal Data (KVKK).
• Intellectual property disputes, copyright infringement, trademark registration, and domain name issues.
• Responding to, or initiating, legal claims involving fraudulent transactions or cybercrimes.
• Understanding and implementing electronic signature requirements for contracts and transactions.
• Assistance with tax compliance for online businesses, including VAT for e-commerce sales.

Local Laws Overview

E-commerce and internet law in Karacabey are primarily governed by Turkish national legislation, most notably:

• Law No. 6563 on the Regulation of Electronic Commerce: This law sets out the rules for online commerce, including obligations for website operators, e-mail marketing, and information disclosure to consumers.
• Law No. 6698 on the Protection of Personal Data (KVKK): This governs the collection, storage, and processing of personal data for both local and foreign e-commerce operators active in Turkey.
• Turkish Commercial Code: Relevant for all aspects of business formation, contracts, and dispute resolution.
• Regulations on Distance Contracts: These outline consumer rights for remote transactions, including return policies and information duties.
• Intellectual Property Laws: Copyrights, patents, and trademarks are protected under Turkish law, with digital content and online products included.
• Cybersecurity and Internet Crimes: The Law on Internet Crimes (Law No. 5651) establishes liability and content management rules for internet service providers and content hosts.

Frequently Asked Questions

What do I need to legally open an online store in Karacabey?

You must register your business with the relevant authorities (such as the Karacabey Trade Registry), comply with all tax obligations, display required company information on your website, and adhere to consumer and data protection requirements under Turkish law.

Are there any specific requirements for privacy policies on e-commerce websites?

Yes. Your website must have a privacy policy compliant with the Law on the Protection of Personal Data (KVKK). This policy should detail how you collect, store, use, and share customer data, and inform visitors of their rights.

Is it mandatory to accept returns or issue refunds for online sales?

Yes. Under distance sales regulations, consumers generally have a right to return goods within 14 days without stating a reason, unless the product is exempt (like perishable goods). Your business must clearly inform customers about these rights.

Do I need to provide electronic invoices for online sales?

If your e-commerce business meets certain turnover thresholds, you are required to issue electronic invoices (e-Fatura) and retain electronic archives (e-Arşiv), following Turkish Revenue Administration (GİB) rules.

How can I protect my website or brand name from being copied?

Register your trademarks with the Turkish Patent and Trademark Office. Also, ensure copyrights for your website content. Enforcement may require legal action through local courts in Karacabey or specialized intellectual property courts in Turkey.

What legal steps should I take if I receive a fraudulent order?

Document and report the incident, contact your payment processor, and, if necessary, file a police report. Consulting a lawyer experienced in e-commerce fraud can help protect your interests and advise on dispute recovery.

Can I send marketing emails or SMS to customers?

Only with explicit consent from recipients, as per the Law on the Regulation of Electronic Commerce. Unsolicited commercial electronic messages can result in administrative fines.

How is consumer data protected in Karacabey?

All businesses must follow the Law on the Protection of Personal Data (KVKK), which includes requirements around obtaining consent, secure data storage, and processing only for specified purposes. Failure to comply can result in significant fines.

Are electronic signatures legally valid in Turkey?

Yes. The Electronic Signature Law recognizes qualified electronic signatures as legally valid and equivalent to a handwritten signature for most commercial contracts.

What should I do if my website is taken offline due to a court order?

Seek immediate legal counsel to understand the reasoning behind the order, prepare a response, and, if needed, appeal the decision. Ensuring compliance with content and hosting regulations can help prevent future issues.

Additional Resources

To better understand E-commerce & Internet Law or seek direct support, the following may be helpful:

• Karacabey District Governor’s Office (Kaymakamlık): For business registration and trade license processes.
• Bursa Chamber of Commerce and Industry: Offers guidance and seminars on business and e-commerce compliance.
• Turkish Patent and Trademark Office: For intellectual property registration and protection.
• Personal Data Protection Authority (KVKK): Guidance on data protection compliance and procedures.
• Bursa Bar Association: Can help you locate a qualified lawyer experienced in e-commerce and internet law.
• Turkish Revenue Administration (GİB): For questions about electronic invoicing and tax requirements.

Next Steps

If you need legal assistance in E-commerce & Internet Law in Karacabey:

1. Identify the specific legal issue you are facing (e.g., contract drafting, a consumer complaint, data protection breach, intellectual property dispute).
2. Gather all relevant documentation and evidence related to your case or business operations.
3. Contact the Bursa Bar Association or a reputable law office in Karacabey to find a specialized lawyer.
4. Schedule an initial consultation to discuss your circumstances and receive advice.
5. Work with your lawyer to develop and implement a legal strategy, ensuring compliance and effective protection for your online business.