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Rainbow City Taxis Limited, established in 1983, is Aberdeen's largest local independent taxi fleet, operating 24 hours a day, seven days a week. With a dedicated fleet of over 400 vehicles and a call centre employing more than 30 experienced staff, the company handles over 1.75 million calls annually, facilitating approximately 1.5 million taxi journeys. All vehicles, drivers, and offices are licensed by Aberdeen City Council, ensuring compliance with local regulations and standards.
The company's diverse fleet includes saloon and estate vehicles, wheelchair-accessible taxis, and larger vehicles accommodating up to seven passengers. All drivers are PVG (Protecting Vulnerable Groups) Disclosure Scotland checked and adhere to a strict dress code, reflecting the company's commitment to professionalism and passenger safety. Rainbow City Taxis also offers a Priority Meet & Greet service at Aberdeen International Airport exclusively for account holders, enhancing the travel experience for corporate clients.
Rainbow City Taxis places a strong emphasis on customer service and technological innovation. The uBook app allows customers to book and track their taxis in real-time, providing convenience and transparency. For corporate clients, the company offers tailored account facilities with features such as high-priority dispatch, comprehensive audit trails, and flexible invoicing options. Testimonials from clients like Falck Nutec and Petrofac highlight the company's reliability and efficiency in meeting diverse transportation needs.
