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About Advertising and Marketing Law in Kalundborg, Denmark

Advertising and marketing in Kalundborg operate within the same national and EU legal frameworks that apply across Denmark, with a few local rules for signage, use of public space, and events. Danish law focuses on truthful, documented, and fair marketing, with strong consumer protection, strict opt-in rules for electronic marketing, and detailed requirements for online sales and digital tracking. The Danish Consumer Ombudsman sets the tone through guidance and enforcement, while sector authorities add product-specific rules. In Kalundborg, you also need to consider municipal planning and permit requirements for outdoor ads, especially in heritage areas and the harbor zone.

For businesses of all sizes, this means preparing campaigns with compliance in mind from the start. Claims must be accurate and supported by evidence, prices must be presented clearly, endorsements must be disclosed, and personal data used for marketing must be handled lawfully. If you plan physical advertising like facade signs, banners, or street marketing, Kalundborg Municipality may require permits and impose design or placement limits to protect traffic safety and local character.

This guide explains when you may need a lawyer, highlights the key laws, answers common questions, and points you to helpful resources. It is general information, not legal advice.

Why You May Need a Lawyer

You may need legal help when planning campaigns that include price promotions, sustainability messaging, comparative ads, or influencer collaborations. These areas are common sources of complaints and fines if rules are misunderstood or documentation is missing.

You may also need a lawyer if you are launching or redesigning a website or app with cookies, pixels, or CRM integration, since consent, privacy notices, and data processing agreements must be correct. If you are collecting leads or running email or SMS campaigns, legal review can prevent unlawful spam and ensure valid opt-in and clear unsubscribe options.

Other situations include negotiating influencer contracts, agency agreements, or media buys with compliance clauses and IP provisions, checking product-specific ad restrictions such as for alcohol, food, cosmetics, health, and gambling, preparing terms for prize draws, competitions, or loyalty programs, responding to a warning letter from a competitor or the Consumer Ombudsman, or resolving disputes over misleading marketing, domain names, or comparative ads.

For local activity in Kalundborg, a lawyer can help with municipal permits for outdoor signs or events, compliance with local plans for shop fronts in the medieval town, advertising near roads and public spaces, and coordination with property owners, harbor authorities, and police for temporary marketing installations.

Local Laws Overview

National framework. The Danish Marketing Practices Act sets the core rules against misleading or aggressive practices and incorporates EU standards on fairness and consumer protection. The Consumer Ombudsman issues detailed guidance on areas such as green claims, influencers, children and young people, hidden advertising, pricing, and electronic marketing. The E-commerce Act and related rules require clear online information, order and receipt confirmations, and transparency about commercial communications.

Price and discount claims. Price information must be clear, include VAT and mandatory fees, and for many goods unit pricing is required. When you advertise a price reduction, you generally must reference the lowest price used for the product in the last 30 days. Progressive reductions must update the reference accordingly. New products on the market for less than 30 days may follow a shorter period. Crossed-out or comparison prices must be truthful and verifiable.

Digital marketing and consent. Electronic marketing by email, SMS, and similar channels generally requires prior opt-in consent. There is a limited soft opt-in for existing customers under strict conditions. Telemarketing to consumers is tightly restricted and usually requires consent, with narrow exceptions that change over time. Websites and apps must obtain valid consent before setting non-essential cookies or using similar tracking technologies. Consent must be informed, granular, freely given, and as easy to withdraw as to give.

Data protection. The EU GDPR and the Danish Data Protection Act apply to marketing profiles, analytics, and customer databases. You need a lawful basis such as consent or legitimate interests, purpose limitation, data minimization, retention limits, and data processor agreements where vendors handle data. Privacy notices must clearly explain marketing purposes, cookie use, and rights, including the right to object to direct marketing.

Claims and disclosures. All claims must be accurate and substantiated. Green and sustainability claims such as climate neutral or CO2-neutral require strong, current documentation that covers the full lifecycle where relevant. Comparative advertising is allowed if objective, verifiable, and not disparaging or confusing. Influencer and affiliate marketing must be clearly labeled at the beginning of the content, for example with Reklame or Annonce, and the commercial relationship must be obvious on every format and story.

Children and young people. Marketing directed at children is subject to heightened scrutiny. It must not exploit credulity or social pressure, and disclosures must be clear and age-appropriate. There are stricter expectations for foods high in fat, sugar, or salt, and for digital marketing techniques that blur the line between content and ads.

Sector-specific restrictions. There are special advertising rules for alcohol, tobacco and e-cigarettes, gambling, pharmaceuticals, medical devices, cosmetics, and certain financial services. Food information, nutrition and health claims, and origin statements are regulated and supervised by the Danish Veterinary and Food Administration. Gambling marketing is supervised by the Danish Gambling Authority. Medicines advertising is supervised by the Danish Medicines Agency.

Intellectual property. Trademarks, designs, and copyrights are protected by Danish and EU law. You need permission to use third-party logos, images, music, and fonts unless an exception applies. Comparative use of a competitor trademark can be lawful if necessary and fair, but you must avoid confusion or unfair advantage.

Consumer contracts and e-commerce. The Consumer Contracts Act sets information duties and the right of withdrawal for distance sales, usually 14 days, with exceptions such as custom goods or digital content after explicit consent. Terms must be fair and transparent. Order flows must make payment obligations clear and provide confirmation on a durable medium.

Reviews and endorsements. You must not post or procure fake reviews, suppress negative reviews unfairly, or present incentivized reviews without disclosure. If you state that reviews are verified, you must explain your verification method. The Consumer Ombudsman enforces these rules vigorously.

Local Kalundborg aspects. Outdoor signage, banners, flags, and facade advertising may require permits from Kalundborg Municipality depending on size, illumination, placement, and zoning. Local plans and facade guidelines can limit materials, sizes, and colors, especially in the historic town center and near protected buildings. Signs along public roads are subject to traffic safety rules and may need approval from the road authority. Marketing events in public spaces can require permits from the municipality and possibly the police, and may include conditions for noise, litter, and opening hours. Activities on or near the harbor require coordination with the harbor authority. For listed or protected buildings, national heritage rules may apply and separate permissions may be needed.

Frequently Asked Questions

Do I need prior consent to send marketing emails or SMS in Denmark?

Yes, prior opt-in consent is generally required before sending electronic marketing to consumers and most businesses. Valid consent must be specific, informed, freely given, and recorded. A limited soft opt-in may apply if you obtained the contact during a sale of similar products, provided a clear chance to opt out at collection and with each message. Always include an easy, free unsubscribe in every message.

How should influencer posts be labeled to avoid hidden advertising?

Disclose clearly and immediately at the start of the content using an unambiguous label such as Reklame or Annonce. The disclosure must be prominent on every format, including each story frame, short video, post, and blog. Hashtags like #ad can be used alongside, but vague tags, placement at the end, or disclosure only in a profile are not sufficient. The content must also be truthful and comply with product-specific rules.

What are the rules for announcing discounts and sales?

If you claim a reduction, you usually must reference the lowest price used for that product in the previous 30 days. Make sure the comparison price was actually charged for a meaningful period and is documented. Crossed-out prices, before prices, and savings claims must be accurate. Do not create false scarcity or countdowns. Include VAT and mandatory fees in the advertised price, and explain any delivery or optional costs clearly.

What can I claim about sustainability or climate impact?

Environmental claims must be precise, not vague, and fully substantiated with current evidence that matches the breadth of the claim. Broad claims like climate neutral, environmentally friendly, or CO2-neutral require robust lifecycle documentation and clear explanations of any offsets. Avoid absolute claims unless you can prove them. Keep documentation ready in case the authority requests it, and update claims when facts change.

Can I use a competitor's trademark or compare my product to theirs?

Comparative advertising is permitted if it compares like with like, uses objective and verifiable criteria, does not mislead, and does not denigrate or cause confusion. You may reference a competitor trademark when necessary to identify the comparison, but you cannot imply affiliation or use their logo without permission. Keep evidence supporting all comparisons and methodology.

What should I know about cookies, tracking, and analytics on my website?

You must obtain valid prior consent for non-essential cookies and similar trackers, such as analytics that are not strictly necessary, advertising pixels, and remarketing tags. Provide a clear cookie banner and a detailed cookie policy. Consent must be granular, with equal choices to accept or reject, and no pre-ticked boxes. Record consents and honor withdrawals. Combine this with GDPR compliance, including a lawful basis, notices, and data processing agreements with vendors.

Can I run a prize draw or contest to promote my business?

Promotions are allowed if the rules are transparent and fair. Do not require a purchase that turns the promotion into an unlawful lottery. State eligibility, start and end dates, how winners are chosen, prizes, taxes if any, and how personal data is used. Keep marketing consent separate from entry. For chance-based mechanics, make sure you do not fall under the Gambling Act licensing regime. Sector rules may add restrictions for alcohol, health, or financial prizes.

Do I need permission to use photos or videos of people in my marketing?

Yes, for commercial use you generally need the individual’s consent, often documented in a model release, especially if the person is identifiable or the image focuses on them. This is separate from GDPR compliance where personal data is involved. Using images of minors requires consent from a parent or guardian. Also ensure you have the copyright or a proper license for the content.

Are there special rules for advertising to children and young people?

Marketing to children is subject to stricter standards. Do not exploit inexperience, social pressure, or fear of missing out. Disclosures must be clear in language and presentation suitable for children. Be especially careful with product placement, in-game advertising, influencer content, and foods high in fat, sugar, or salt. Extras such as toys or rewards must not be misleading.

Do I need a permit for outdoor signs or banners in Kalundborg?

Many outdoor ads require permission. Facade signs, illuminated signs, banners across streets, A-boards on sidewalks, and temporary installations may need municipal approval and must follow local plans, design guidelines, and road safety rules. The requirements are stricter in heritage areas and near protected buildings, and harbor areas may involve additional authority. Apply before installation, include drawings and placement details, and obtain the property owner’s consent.

Additional Resources

The Consumer Ombudsman provides guidance on marketing law, pricing, green claims, influencers, and electronic communications. This authority also handles complaints and enforcement.

The Danish Competition and Consumer Authority publishes consumer law guidance and tools on price transparency, unfair practices, and online trading.

The Danish Business Authority offers e-commerce, cookie, and platform guidance relevant to online marketing and consent mechanisms.

The Danish Data Protection Agency supervises GDPR compliance, including marketing profiles, cookies, and data subject rights.

Kalundborg Municipality can advise on signage permits, use of public space for marketing events, and local plans affecting shop fronts and banners. Contact the municipal planning or business service departments.

The Danish Veterinary and Food Administration provides rules on food advertising, nutrition and health claims, and mandatory information.

The Danish Medicines Agency supervises advertising of medicinal products and medical devices, including digital channels and influencer endorsements.

The Danish Gambling Authority regulates marketing of games of chance, sponsorships, and responsible gambling requirements.

The Danish Patent and Trademark Office can assist with trademark registration and IP strategy for branding and advertising.

Self-regulatory bodies and industry codes, including the Alcohol Advertising Board and sector associations, publish practical standards that complement statutory rules.

Next Steps

Map your marketing plan. List all channels, claims, audiences, and locations. Identify higher risk elements such as discounts, environmental claims, comparative statements, or campaigns targeting children.

Gather documentation. Collect evidence for all claims, pricing histories for reductions, product specifications, certifications, lifecycle analyses for green claims, and competitor data used in comparisons.

Build compliance into workflows. Prepare consent language, cookie banners, privacy notices, unsubscribe mechanisms, and internal checklists for review and approvals. Ensure contracts with agencies, influencers, and vendors include compliance, IP, confidentiality, and data protection clauses.

Check local permits early. If you plan outdoor signs or events in Kalundborg, contact the municipality in advance. Align designs with local plans and obtain the property owner’s consent. Factor permit timelines into your campaign schedule.

Train your team. Brief marketing, sales, and customer service on labeling, price rules, green claims, data protection, and complaint handling. Keep templates for influencer disclosures, competition terms, and campaign approvals.

Consult a lawyer. Ask for a pre-launch review of key materials, terms, and technical setups. A local lawyer familiar with Kalundborg permit practice and Danish marketing law can help you avoid costly changes later.

Monitor and update. Keep records of consents and claim substantiation. Track guidance from the Consumer Ombudsman and relevant authorities. Adjust campaigns promptly if facts change or new rules take effect.

If you receive a complaint or inquiry. Pause the disputed claim, gather your documentation, and respond carefully. Legal counsel can help you engage with regulators or competitors and resolve the matter efficiently.

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Disclaimer:
The information provided on this page is for general informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy and relevance of the content, legal information may change over time, and interpretations of the law can vary. You should always consult with a qualified legal professional for advice specific to your situation. We disclaim all liability for actions taken or not taken based on the content of this page. If you believe any information is incorrect or outdated, please contact us, and we will review and update it where appropriate.