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NISHIMURA & ASAHI (GAIKOKUHO KYODO JIGYO)

NISHIMURA & ASAHI (GAIKOKUHO KYODO JIGYO)

Fukuoka, Japan

Founded in 1966
50 people in their team
About UsNishimura & Asahi is Japan’s largest law firm, covering all aspects of domestic and international business and corporate activity. Our...
Japanese
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About Consumer Rights Law in Fukuoka, Japan

Consumer rights law in Fukuoka, Japan, aims to protect citizens from unfair practices in the marketplace, ensuring that products and services are safe, and consumers are informed and treated fairly. This legal framework covers a broad range of issues, including product liability, false advertising, and unfair contract terms. The Japan Consumer Contract Act and the Act against Unjustifiable Premiums and Misleading Representations are two key national laws protecting consumer interests, both applicable in Fukuoka as they are across the country.

Why You May Need a Lawyer

Individuals may require legal assistance in various situations regarding consumer rights. Common scenarios include experiencing problems with defective goods or services, falling victim to misleading advertising or sales tactics, and disputes over warranty or guarantee terms. Additionally, with the rise of online shopping, issues related to internet scams, privacy, and data protection have become more prevalent. A lawyer specializing in consumer rights can help navigate these complexities, offer legal advice, represent you in disputes, and guide you through the process of filing a complaint or lawsuit if necessary.

Local Laws Overview

While Japan's national laws primarily govern consumer rights, Fukuoka residents should also be aware of local ordinances that might affect them. The Consumer Contract Act helps protect consumers from unfair practices by allowing them to cancel contracts under certain conditions. It also places prohibitions on misleading representations. Additionally, the Act against Unjustifiable Premiums and Misleading Representations targets fraud and deceptive marketing tactics. Consumers in Fukuoka also benefit from the Product Liability Law, which holds manufacturers and sellers accountable for harm caused by defective products.

Frequently Asked Questions

1. What should I do if I bought a defective product?

Contact the retailer or manufacturer to report the issue and seek a refund, repair, or replacement. If this does not resolve the matter, you may need to seek legal advice.

2. Are there specific laws for online shopping?

Yes, the Act on Specified Commercial Transactions covers online shopping, providing guidelines for disclosures online sellers must make and ensuring consumers have the right to cancel certain transactions.

3. How can I protect myself from misleading advertisements?

Be cautious and critically assess all advertisements. If you believe an advertisement is misleading, report it to the Consumer Affairs Center.

4. What to do in case of a privacy breach by a company?

Contact the Personal Information Protection Commission to file a complaint. Consulting with a legal professional is also advisable.

5. How long do I have to return a defective product?

This can vary depending on the product and retailer, but generally, consumer law allows returns of defective products. Check the terms of sale and warranty information.

6. Can I cancel a contract after signing it?

Under the Consumer Contract Act, you may cancel a contract within a certain period if it was signed under misleading pretenses or aggressive sales tactics.

7. What are my rights regarding warranties?

Warranties must be honored as stated at the time of purchase. If a product fails within the warranty period, you are typically entitled to repair, replacement, or refund.

8. How do I report consumer rights violations?

Violations can be reported to the Fukuoka Prefectural Consumer Affairs Center or the National Consumer Affairs Center of Japan.

9. Are there any protections for services, or just goods?

Consumer rights protection in Japan covers both goods and services.

10. Can foreigners access consumer protection rights in Japan?

Yes, consumer protection laws in Japan apply to all consumers, including foreigners residing or making purchases within the country.

Additional Resources

For individuals seeking further information or assistance, the Fukuoka Prefectural Consumer Affairs Center provides resources and support for consumers facing issues. Additionally, the National Consumer Affairs Center of Japan offers guidance, information on consumer rights, and can assist in dispute resolution. The Japan Fair Trade Commission is also an important resource for issues related to competition and fairness in the marketplace.

Next Steps

If you need legal assistance in matters related to consumer rights, consider consulting a lawyer who specializes in consumer protection law. You can find qualified legal professionals through the Fukuoka Bar Association or legal aid services. Documenting all related transactions, communications, and evidence of any disputes will also support your case. Remember, seeking early advice can prevent issues from escalating and help protect your rights as a consumer.

Disclaimer:
The information provided on this page is intended for informational purposes only and should not be construed as legal advice. While we strive to present accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or currentness of the content. Laws and regulations can change frequently, and interpretations of the law can vary. Therefore, you should consult with qualified legal professionals for specific advice tailored to your situation. We disclaim all liability for actions you take or fail to take based on any content on this page. If you find any information to be incorrect or outdated, please contact us, and we will make efforts to rectify it.