Can Thai consumers file a class action over a travel app’s hidden fees and refund refusals?

Yes, this matter may potentially be pursued as a collective action, depending on the number of affected parties and the similarity of claims. In terms of compensation, the amount claimed must be reasonable, supported by evidence, and legally justified. Ultimately, the court will determine the appropriate level of damages on a case-by-case basis, taking into account the facts, evidence, and applicable law. For a proper assessment of your situation, including the viability of the claim and potential compensation, we recommend arranging a consultation so we can review the details and advise you accordingly. Please feel free to contact us to proceed. We are a litigation-focused law firm and would be pleased to assist you.