Reviews

Reviews help you make informed decisions when choosing a lawyer and help law firms build their reputation. Lawzana lets you read reviews from past clients and share your own experience.

Reading Reviews#

Where to Find Reviews#

Reviews appear on:

• Firm profile pages — See all reviews for a firm
• Office pages — Reviews specific to a firm's location
• Directory results — Star ratings appear alongside search results

What Reviews Show#

Each review includes:

• Star rating — A score from 1 to 5 stars
• Written feedback — The reviewer's account of their experience
• Practice area — The type of legal service the review relates to
• Reviewer name — Or "Anonymous" if the reviewer chose to remain private
• Firm response — Some firms reply to reviews, which appears below the review

Writing a Review#

If you've worked with a law firm listed on Lawzana, you can share your experience to help others.

How to Submit a Review#

1. Go to the firm's profile page
2. Click Write a Review (or use the direct review link if the firm shared one with you)
3. Fill in the review form:
   • First name and Last name
   • Email address (enter it twice to confirm)
   • Star rating — Click to select 1–5 stars
   • Practice area — Select the type of legal service you used
   • Sub-practice (optional) — Further specify the service area
   • Your review — Write at least 100 characters about your experience
   • Attachment (optional) — Upload a relevant image (JPG or PNG, max 2 MB)
   • Display preference — Choose to post as your first name or as "Anonymous"
4. Click Submit

Review Guidelines#

When writing your review, consider including:

• What type of legal matter you needed help with
• How the firm communicated with you
• Whether the outcome met your expectations
• How responsive and professional the team was
• Whether you would recommend the firm to others

What to Avoid#

• Personal attacks — Focus on your experience, not personal criticisms
• Confidential information — Don't share details that could identify your case
• Unrelated content — Keep your review focused on the legal services you received
• Fake reviews — Only review firms you've actually worked with

Review Approval#

Reviews go through a moderation process before appearing publicly:

1. You submit your review
2. A Lawzana administrator reviews it for content and authenticity
3. Once approved, your review appears on the firm's profile
4. The firm may respond to your review

Anonymous Reviews#

You can choose to post your review anonymously if you prefer. When posting anonymously:

• Your first name is replaced with "Anonymous" in the public display
• Your email address is never shown publicly regardless of your display preference
• The firm can still see that a review was submitted but cannot identify you publicly

Firm Responses#

Law firms can respond to reviews. If a firm has replied to a review, you'll see their response directly below the review on the firm's profile page. This gives both sides a chance to share their perspective.