Your Account

When you submit an inquiry or post a question on Lawzana, an account is automatically created for you. Here's what you need to know.

Automatic Account Creation#

You don't need to sign up separately. When you:

• Submit a lead inquiry to find a lawyer
• Send a direct message to a firm
• Post a legal question in Ask a Lawyer

Lawzana automatically creates an account using the email address you provide. This lets you track your inquiries and interact with the platform.

Managing Your Inquiries#

Viewing Your Inquiry#

After submitting an inquiry, you'll receive a confirmation email with a link to view it. Use this link to check the status of your request.

Marking an Inquiry as Resolved#

Once you've found a lawyer or no longer need assistance:

1. Click the link in your confirmation email
2. Select the option to mark your inquiry as resolved
3. This lets law firms know you've been helped

Your Information#

What We Store#

When you use Lawzana, we store:

• Your name, email, and phone number (provided during inquiry submission)
• Your inquiry details (message, practice area, location, urgency, budget)
• General location data (country and city, derived from your connection)

What We Share#

• Your inquiry details are shared with matched law firms so they can assess whether they can help
• Your contact information (name, email, phone) is shared with firms that receive your inquiry
• Your personal information is never sold to third parties

Privacy#

• Review our Privacy Policy for full details on how your data is handled
• Your data is processed in accordance with applicable data protection laws
• You can request deletion of your account by contacting us

Contacting Lawzana#

If you have questions about your account, need help with an inquiry, or want to report an issue:

• Use the Contact Us page on the website
• Fill in the contact form with your name, email, and message
• Our team will respond as soon as possible