Can I enforce a WhatsApp agreement for a construction job if the contractor now denies the price?

In Kenya
Last Updated: Jan 18, 2026
I agreed with a contractor over WhatsApp on the scope of work, materials, and total price, and I have the chat history and payment messages. After starting, he is demanding more money and claiming there was no final agreement. What steps can I take to enforce the agreed terms and recover any losses if he walks away?

Lawyer Answers

SWW ADVOCATES

SWW ADVOCATES

Jan 20, 2026
Best Answer
Hello. Courts have held that electronic correspondences are capable of forming binding contractual agreements where they meet the contractual elements. Do reach out to us for further advice and assistance should you still be in need.
Wambua Syokwaa & Company Advocates

Wambua Syokwaa & Company Advocates

Jan 22, 2026
Hello, The law recognizes electronic evidence as admissible in court. Accordingly, in your case, you may produce screenshots of your WhatsApp communications as evidence in support of the contractual agreement. Please reach out to us for a detailed legal opinion.
Wahito Musonge and Company Advocates

Wahito Musonge and Company Advocates

Feb 9, 2026
Under Kenyan law, an agreement reached over WhatsApp is legally enforceable where the scope of work, price and acceptance are clear, and payment has been made. The contractor has no right to demand additional payment unless a variation was expressly agreed in writing. We can rely on the WhatsApp chats and payment records to issue a formal demand requiring him to complete the works as agreed or refund the monies paid, and if he walks away, we can help you pursue recovery of the losses and completion costs through the Small Claims Court or the Magistrateโ€™s Court.
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