Our shipment to the EU was reclassified at the border and the importer was charged higher duties than expected. We believe our product code and description are correct, but customs...

My shipment was stopped at Portuguese customs after the brand owner claimed the products are counterfeit. I have supplier documents and invoices and I want to know the steps, deadlines,...

I imported industrial machinery and Customs assessed a higher duty rate than what my broker quoted based on the HS code. The goods are held at the port and storage...

I imported machinery spare parts into Thailand, but Customs reclassified them under a code with a much higher duty rate. I have invoices, product specs, and prior shipments cleared under...

Lithuanian Customs reclassified my imported goods and issued a higher duty and VAT assessment. I think the tariff code and origin they used are wrong and I have invoices and...

Turkish customs increased the declared value of my shipment and issued a fine, saying my invoices are not acceptable. I have bank transfer records and supplier contracts that match the...

Our company in China received an EU questionnaire about dumping and subsidies for our product. We are worried about missing deadlines and having our export prices used against us. What...

I run a small Dutch trading company and a customer in Turkey wants 200 units of a high-spec electronics component. I’m not sure if it’s classed as “dual-use” under EU...

I run a small company in Vienna and a Turkish customer wants us to ship lab instruments that might be considered dual-use. I’m unsure if EU export controls apply and...

I run a small Isle of Man business and we’ve been asked to supply components that could be considered dual-use. I’m unsure if export controls apply and what paperwork or...

I'm planning to import a medical device for distribution in South Africa and want to understand the regulatory and customs steps. Which authorities issue import licenses, what conformity assessments are...

I run a Netherlands-based business exporting steel components manufactured in China to EU buyers. I want to understand how EU anti-dumping duties are calculated, who pays them, and whether reliefs...

I'm importing consumer electronics and worry about rising tariffs under the latest FTAs. What avenues exist to appeal or obtain tariff concessions, and what documentation is typically required? Also, what...

I’m an Australian importer of steel components. The Australian Border Force classified my shipment under a tariff code that triggered anti-dumping duties, but I believe the classification is incorrect. What...

I export textiles from Pakistan and ship to EU buyers. I need to correctly classify products under HS codes, understand applicable duties, and ensure proper documentation to avoid delays at...

I'm a Hong Kong supplier exporting dual-use equipment to a European buyer. I need to determine the correct license category, end-user verification, and required record-keeping under HK export controls. Is...

I'm a garment exporter in Dhaka and the EU has imposed anti-dumping duties on certain textile imports from Bangladesh. I want to know how to challenge or mitigate these duties,...

I am a Senegal-based textile exporter. I need to understand how to determine origin under AfCFTA and whether my shipments qualify for preferential tariffs when exporting to other member states....

I’m a Colombian exporter seeking to ship coffee to the European Union. What exact licenses, documents, and timelines are required, and which authorities oversee the process? Are there common penalties...

I'm a Kenyan textile manufacturer preparing to export a new line of garments to regional markets under EAC and COMESA preferences. I'm unclear on how to demonstrate origin, obtain certificates,...