Flow / Support / Trust Accounting

Trust Accounting

Hold and reconcile client money safely with per-matter ledgers and firm trust accounts.

Billing & Finance · 4 min read

Trust Accounting

Hold and track client money separately from your firm's own funds, with per-matter ledgers and firm-level trust accounts you can reconcile against the bank.

Note
Trust accounting is for owners and admins only.

Per-Matter Trust Ledger#

Each matter's trust balance lives under the Billing tab → Trust. The ledger lists every movement with its date, type, description, signed amount, and the running balance after it.

Use Record entry to add a movement:

  • Account — which firm trust account it belongs to
  • Type — Deposit, Disbursement, Transfer in, or Transfer out
  • Amount
  • Date
  • Reference — e.g. a cheque number or transfer reference
  • Description
Tip
Flow won't let a disbursement take a matter's trust balance below zero — a movement that would overdraw the matter is rejected. This protects client money and keeps your trust accounting compliant.

Firm Trust Accounts#

Manage your trust accounts from the Trust accounts section of the Finance Dashboard. Each account shows its name, bank, jurisdiction, and current book balance.

  • New trust account — name it (e.g. "Client Trust Account") and set its currency and jurisdiction
  • Reconcile — enter the balance from your bank statement; Flow compares it to the book balance and tells you whether it's balanced or shows the difference to investigate
  • Archive — available once an account's balance reaches zero
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